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Canopy Management Promotes Key Member of Partner Success Team to Director of Business Operations Post

Canopy Management promotes Ashley Heitmann to Director of Business Operations, highlighting her leadership and the company’s dedication to growth.

  • October 3, 2024
  • /
  • CANOPY Management
A room full of entrepreneurs applauding the promotion of a colleague

AUSTIN, TEXAS – October 3, 2024 – Canopy Management, the leading full-service agency for Amazon and Walmart Sellers, recognized as the fastest growing digital marketing agency in the United States by INC, today announced a pivotal promotion to its Business Operations Department. 

Ashley Heitmann, who previously served as Partner Operations Manager, has been promoted to the position of Director of Business Operations. 

Over the last year Canopy Management has been on a trajectory of unprecedented growth. Maintaining the hands-on closeness of every relationship the Canopy team has cultivated with its partners is paramount. It’s the highest priority of the Partner Success department and Ashley Heitmann embodied that goal. 

Ashley’s superpower lies in her exceptional project management skills and her knack for process efficiency. She has an incredible ability to connect people and foster collaboration within the company, serving as the glue that holds the Canopy team together. Through her efforts, she not only strengthens the team’s internal dynamics but also enhances overall support for both the team and Canopy’s clients.

Ashley’s Journey at Canopy Management

Ashley has been with Canopy for four and a half years, starting as part-time Customer Service representative. However, her role at her family’s business – and in Ashley’s words, “having babies” – well prepared her for the Operations side of Canopy Management.

Still, Canopy was Ashley’s first e-commerce job and her growth has been nothing short of phenomenal. 

“We’re thrilled to welcome Ashley to our operations department,” said Patrick Donelan, COO of Canopy Management. “Her expertise in process and project management will be a valuable asset to our team as we continue to drive growth, innovation and efficiency.”

Partner Success is Canopy Success

The rapid growth of Canopy’s Partner Success department has mirrored the success of the company as a whole. It shouldn’t be a surprise. Cultivating close, personal relationships with those Amazon and Walmart sellers that entrust Canopy with their brands is the goal of each and every member of the department. Ashley quickly became a star. 

Irrum Doss, Vice President of Partner Success had this to say: “This promotion is a true testament to Ashley’s exceptional contributions to Canopy Management. She has gone above and beyond to support my growth as well as the growth of the entire Partner Success Department. I have no doubt that her leadership will inspire even greater achievements across the company as a larger role in Operations.”

Canopy’s Tribe 

Canopy Management refers to its employees as a “Tribe.” That’s due to a number of things, but it’s principally a celebration of the ability of individuals to come together to become something great. 

When asked what part of her experience at Canopy Management had made the biggest impact during her time with the company, Ashley Heitmann said, “THE PEOPLE!! I absolutely love the people I work with and work for! Our tribe members and partners are absolutely the best!”

Ashley went on to say, “I’m deeply honored to be promoted to Director of Business Operations. This is a recognition of the hard work and dedication of our entire team. I’m excited to continue leading us forward, working together to drive growth and innovation for our company and clients!”

About Canopy Management

Canopy Management is a leading Amazon and Walmart Agency, dedicated to helping brands scale their businesses, gain market share, and become Kings & Queens of their Category!

With a track record of growing client profit by 87% on average, and a 98% client retention rate, Canopy is the quiet force behind some of the most successful brands in ecommerce.

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