Amazon customer service management
Let our experienced Canopy Customer Service professionals handle the daily grind so you can focus on what really matters: growing your brand.Schedule your call with a Canopy expert today!
At Canopy, we’re honored to have received the Stevie International Business Award for our work in Customer Service.
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Amazon changes all the time. Good thing it’s our job to stay on top of it all so you don’t have to.
We keep a close eye on your account health and act immediately to help resolve issues
We make sure your customers know how much you care by engaging fully with their feedback and reviews
Let us handle the day-to-day account details that give your brand a reputation for being customer-first
Put our full team of domain experts at your service so everything’s covered by a seasoned pro
Once we have account access, we do a deep dive into your brand so that we can represent you exactly how you want. We also set expectations so you have a clear understanding of our processes.
We know Amazon’s rules and we follow them to the letter. Using our knowledge, we resolve issues as they arise, checking on your account daily to stay ahead of the game and keep your customers satisfied.
Our monthly call keeps you informed about how performance has changed over time, so that you can see all of the work that’s being done, and how it’s improving your brand’s health on Amazon.
We believe that you should be the hero of your own story. Here’s what Canopy’s Partners have to say:
Just love the fact that I don't need to worry about PPC anymore! Now I can take care of things that I like, that bring me joy.
“Canopy was able to increase product visibility across the board, and I liked that they weren’t only about using AI as a tool.”
TickleMe Plant Company, Inc.
“Canopy Management has been exceptional in the delivery. They care about shared success, they’ve been easy to work with, and their strategies work!”
“At the end of the first month I am over 50% up on the previous month and a whopping 230% up on the same period last year!”
Sassy Squirrel Inc.
“What sets Canopy apart is that the team actually provides the results they’ve promised us! I’ve never felt that way with other agencies I’ve worked with.”
"I'm experiencing massive growth in just a few months. I have to say the investment with Canopy is totally worth it!"
The team is very quick to follow up if there are any unanswered questions. Canopy has all of the services you need in order to be successful on Amazon.
Nutritional Supplements Corporation
Communication with Canopy was fabulous. They took the bull by the horns and delivered above and beyond my expectations.
JA Global Express
Not only did Canopy double the business, but they also doubled my profit margin. So it’s just… it’s crazy!
We saw growth at the same time as cost reduction - Canopy created the breakthrough for us that we couldn’t have done ourselves.
Partnering with Canopy has created massive growth for us for sure. They made Amazon a really reliable revenue stream for us.
Snow Teeth Whitening
Sales are up 59% from last year - you can’t argue with that. You want to get started? Get started right. If you’re on the fence, just do it - it obviously works with Canopy.
Natural Foot Orthotics
See how our Full Service Account Management creates higher conversions, increased sales, and more efficient advertising:
We have a team of Amazon specialists standing by to take care of all of your Customer Service needs, monitoring your account daily to make sure nothing gets left behind.